This privacy policy describes how inquiry information may be collected and used when you contact Numatic through this website. The purpose is simple: to respond to cleaning equipment questions, route requests to the right contact, and improve the usefulness of product and resource pages.
Forms may collect your name, email address, phone number, company, country or region, product interest, and facility notes. Facility notes can include floor type, traffic level, cleaning schedule, current equipment, accessory questions, or service support needs.
Submitted information may be used to answer your request, suggest relevant scrubber dryer or industrial vacuum routes, provide resource links, coordinate dealer follow-up, and maintain a record of the conversation. We do not ask for payment card information through the inquiry form.
Your inquiry may be shared with an appropriate dealer, distributor, service contact, or internal advisor when that is necessary to respond. Shared details should be limited to information needed for product matching, availability checks, demonstration planning, or support.
Inquiry details may be retained for a reasonable period so the team can continue the conversation and understand previous requests. Reasonable technical and organizational measures should be used to protect data from unauthorized access, misuse, or loss.
You may request correction or deletion of inquiry information where applicable. If you no longer want follow-up, use the contact form and state that preference clearly so the request can be routed.